Privacy Policy

01 Who This Policy Applies To

This policy applies to all individuals who interact with this website, submit enquiry forms, or contact Benjamin Loy directly via WhatsApp, email or phone.

02 What Personal Data We Collect

• Contact information — your name, mobile number, email address
• Property-related information — current property, intended type, budget, timeline
• Communication records — messages, emails or calls exchanged
• Anonymised usage data about how visitors use this website

03 Why We Collect Your Data

• To respond to your enquiry and provide property consultation services
• To assess your eligibility for property upgrading, purchase or sale
• To send you relevant property listings or market updates you've requested
• To comply with regulatory obligations under the CEA

04 How Your Data Is Shared

We do not sell, rent or trade your personal data. Data may be shared with PropNex Realty Pte Ltd for regulatory purposes, with property developers where you've expressed interest, or with legal authorities where required by law.

05 Retention

Enquiry data is retained for up to 2 years. Transaction-related records for up to 5 years per CEA requirements.

06 Your Rights

Under the PDPA you have the right to access, correct, withdraw consent, and request data portability. We will respond to all requests within 10 business days.

07 Cookies

This website does not currently use advertising cookies or third-party analytics that collect personally identifiable information.